2PH Data Protection
Statement

1Information We Gather

2PH collects personal information from players for a handful of reasons: keeping the platform running, verifying identities, processing deposits and withdrawals, and staying on top of legal obligations. Below, we break down the types of data we gather, with examples and timing for each.

2PH only gathers the personal information that is truly needed for the purposes outlined in this policy. You are free to limit what you share, but keep in mind that refusing to provide certain details — like identity verification documents — may prevent you from accessing some platform features.

2How Your Data Is Used

The personal information we collect is used only for clear and lawful reasons. We never use your data in a way that goes against the purpose for which it was originally gathered. Here are the main ways we put your information to use.

• To set up and manage your account, which includes confirming your identity and that you are of legal age.
• To handle your deposits and withdrawals using the payment methods available on the platform.
• To offer customer assistance and address any questions or concerns you raise with our support team.
• To identify and stop fraud, money laundering, and any other unlawful behavior on the platform.
• To meet the legal and regulatory requirements that apply to our operations.
• To keep you informed about transactions tied to your account, like deposit confirmations and withdrawal updates.
• To share news about promotions and special offers, but only if you have agreed to receive these messages.
• To study how the platform is used and improve the overall experience for players in the Philippines.
• 2PH may process or share your information when it is necessary to put the 2PH Terms and Conditions into effect and to protect the rights and interests of other players on the platform.

3Sharing Your Information

2PH does not sell your personal information to third parties. In limited cases, however, we may share your data with trusted partners when it is needed to keep the platform running smoothly or to satisfy our legal obligations.

• Payment processing partners — 2PH shares only the payment details required to complete your transactions with our authorized payment processors. These providers are bound by their own privacy and security commitments.
• Identity verification providers — 2PH may use third-party KYC services to confirm your identity and age. These partners process your data strictly for verification purposes and nothing else.
• Fraud prevention and security services — 2PH may share information with specialist security providers in order to detect, stop, and investigate fraud or other abusive activity on the platform.
• Legal and regulatory authorities — 2PH will release personal data to law enforcement, regulators, or other authorities whenever the law requires it, or when we believe disclosing the information is necessary to protect the rights, safety, and security of our players and the public.
• Business transfers — If 2PH ever becomes involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. In such an event, 2PH will notify affected players and keep them informed.

4Our Cookie Practices

When you browse 2PH, the platform makes use of cookies and similar tracking tools to make your visit a smoother one. Under this privacy policy, you'll find a straightforward breakdown of how these cookies work and why they matter. Cookies are tiny text files that get saved on your device the moment you land on the site. These files let 2PH recall your settings, keep your session active, and give us a clearer picture of how players move around the platform so we can keep improving the experience.

• Strictly necessary cookies — think of these as the backbone of the 2PH platform. They handle the essentials like signing into your account, keeping your session alive, and holding the line on security. Because the whole experience depends on them, there's no way to switch them off while you're using 2PH.
• Analytics cookies — these give 2PH a behind-the-scenes look at how players explore the platform, which sections pull the most traffic, and where we can polish the experience. The details we collect here are rolled up into totals and never connected to any individual player, so your identity is never part of the picture.
• Preference cookies — each time you adjust something on 2PH, like your preferred language or how the display looks, these cookies quietly take note. The next time you drop by, the platform already knows your preferences, so you won't have to set everything from scratch again.
• Marketing cookies — if you've given the green light for 2PH to send promotional updates, marketing cookies may step in to tailor the offers and content you see on the platform. This way, everything that appears on your screen matches what you're actually interested in.

You're always in control of your cookie preferences — just head to your browser settings to make changes. One thing to keep in mind: turning off certain cookies can change how the 2PH platform performs on your end. For step-by-step guidance, the help documentation that came with your browser has everything you need.

5Keeping Your Data Secure

Keeping your personal information safe is a big deal at 2PH, and data protection is something we take seriously. The platform puts a solid set of technical and organisational safeguards in place to shield your details from unauthorised access, accidental loss, deletion, or any kind of tampering. As a platform meant for adults aged 21 and above, we make sure your account data stays protected at every step.

• Every piece of information that travels between your device and 2PH is locked down with 256-bit SSL encryption, so your data stays protected from the moment it leaves you until it reaches us.
• Your personal data sits on secure servers that follow strict access controls here at 2PH, and account privacy is respected at every level. Only team members who are properly authorised can ever view player information, and even then, only when it's truly necessary.
• The 2PH team makes it a point to run regular security checks and vulnerability reviews, so possible risks to player information are caught and addressed early.
• Payments made through the platform are handled by trusted third-party processors, and each transaction follows the security standards set by those providers. 2PH does not keep full payment account details on its own servers.
• 2PH has a clear incident response plan in place. In case a data breach ever puts your personal information at risk, affected players and the proper authorities will be notified as required by applicable law.

6Your Rights and Choices

As a 2PH player, you have control over your personal data. The platform respects these rights, and you can contact the 2PH support team to exercise any of them.

• Right of access — you can request a copy of the personal information 2PH holds about you at any time.
• Right to rectification — if the personal data on file is incorrect or incomplete, you can ask 2PH to update and correct it for you.
• Right to erasure — you may ask 2PH to delete your personal data, though the platform may still need to keep certain records to comply with legal obligations.
• Right to restrict processing — in certain situations, you can ask 2PH to limit how it handles your personal data rather than process it fully.
• Right to data portability — you can request your personal data in a structured, commonly used format so you can easily transfer it to another service.
• You have the right to say no to direct marketing from 2PH at any time. Once you raise an objection, 2PH will immediately stop using your personal data for direct marketing purposes.
• If 2PH relies on your consent to process your data, you can withdraw that consent whenever you wish. Withdrawing consent does not affect the lawfulness of the processing that already took place before the withdrawal.

To exercise any of the rights mentioned above, simply reach out to the 2PH support team. [email protected]2PH will review your request and get back to you within a reasonable period, always in accordance with applicable law.

7How Long We Keep Data

2PH only keeps personal data for as long as it is needed for the purposes it was collected for, or longer when required by law. The standard retention periods set out below apply throughout the 2PH platform.

Once the applicable retention period ends, 2PH securely deletes or anonymises your personal data so that it can no longer be traced back to you. If you ask us to delete your data before that period is up, 2PH will remove everything it is legally allowed to remove and clearly explain any data that must be retained.

8Underage Users

2PH is a platform meant for adults aged 21 and above only. We do not intentionally collect personal information from anyone below that age, and should we find out that we have gathered data from a minor, we will erase it without delay and close the linked account.

If you are a parent or guardian and you believe your child may have registered with 2PH or shared personal details with us, please contact the support team at [email protected] immediately, so we can review the situation and take appropriate steps as soon as possible.

9Policy Updates

2PH may modify this privacy policy from time to time to keep up with platform changes, legal requirements, or improvements in industry standards. When significant adjustments are made, the updated policy will be published on this page together with a revised "Last Updated" date at the top.

We recommend checking this privacy policy regularly so you remain informed about how your personal data is being processed. For major changes, 2PH may also send a notice to registered players through email or an in-app alert. Continuing to use 2PH after any update means you accept the newly revised policy.

10Reach Out to Us

If you have any questions, concerns, or requests about this privacy policy or how 2PH protects your personal data, please feel free to reach out to our support team. We are committed to answering every privacy-related enquiry quickly and openly.

You can also go to the Common Questions for quick answers to common questions about your 2PH account and personal data, or review the Terms and Conditions Here are the full rules that apply to your use of the 2PH platform.